Frequently Asked Questions
Do you ship orders to where I live?
We ship to most countries, from INDONESIA, where our products mostly are manufactured. You can check shipping cost before made a payment.
International tracked shipment via EMS Pos Indonesia.
https://ems.posindonesia.co.id/
Where’s my order?
Before getting worried, please take a minute to review the estimated times for post to arrive from our base in indonesia.
Indonesia Post estimates that deliveries within Indonesia should arrive within two working days.
Sometimes orders arrive faster than the times quoted above and occasionally it takes longer.
If your item doesn’t arrive in the estimated time we urge you to check with neighbours and look through any stacks of unopened mail. We have found that missing orders are frequently just misplaced at the recipients end.
Unless you have requested otherwise, we send all orders by regular Indonesia Post. This is an economical and generally efficient service, but there is no tracking facility and so once your order has been posted we are not able to tell you where it is.
I love your Basics , can you do one for my business?
Some our basics are available to be customised, We will be happy to assist you, send us an email: hello@skellyshop.com
Can I work for you?
We are a small developing company. We are always open to meet someone new and expand. Please say hello to hello@skellyshop.com
Can I sell SKELLY products in my shop?
We do wholesale of our products and pre-orders. Contact us wholesale@skellyshop.com
How can we contact you?
Mailing Address:
SKELLY Indonesia
Jalan Taman Margasatwa no 9s
Warung Jati Barat, Kec. Pasar Minggu, 12550
Phone: +62 21 27872600
Email: hello@skellyshop.com